KiB and COVID-19

Older people feel more alone and isolated than ever before now that care homes and most hospitals have cancelled visits. The crisis hasn’t stopped KiB: our singers are spreading cheer at a safe distance – on doorsteps, through windows, and in the streets.

To help us fund this important work, please click the donate/get involved button below.

Kissing it Better

Icon: Education providers

Health & Social Care Providers

Improve staff motivation and morale and grow a team of confident communicators with KiB training. KiB courses can be tailored for medical and care teams as well as non-clinical support staff. The one-day courses are suitable for healthcare volunteers, and staff who want to lead volunteer activities. They cover:

  • Soft skills and communication
  • Understanding of the challenges of old age
  • How to work with valuable volunteers in health and care environments



KiB courses were developed in partnership with Skills for Health and are accredited and regulated by SFJ Awards.

All courses are based on the KiB ethos of ‘creative thoughtfulness in the care of others’, and designed to show how simple ideas can make an immediate and lasting difference to the lives of the most vulnerable people in society, particularly older people. Creative thoughtfulness enhances wellbeing by encouraging conversation, companionship and creativity.

We offer:

  • three regulated one-day courses (Levels 1- 3)
  • an accredited learning programme (ALP) that can be tailored to suit the teaching and learning time available. This course is ideal for CPD
  • two longer regulated courses (Levels 1 &2)
  • a one-day ‘awareness’ course that has no assessment


NCS Kids


Day courses

KiB Level 1 Award: Introduction to using Creative Thoughtfulness in the Care of Others.

KiB Level 2 Award: Using Creative Thoughtfulness in the Care of Others

Guided learning hours: 7

Both these one-day courses are assessed through a reflective journal.

Topics covered include:

  • The importance of dignity and respect
  • Understanding the role of volunteers in healthcare environments
  • Communication
  • Using activities to engage, empower and entertain

Suitable for: healthcare staff; healthcare volunteers, carers

KiB Level 3 Award: Leading Activities to Promote Creative Thoughtfulness

Guided learning hours: 7

Suitable for: staff looking to manage volunteer programmes and enhance their leadership skills; volunteers tho want to lead activities.

This intense one-day course is for volunteers and healthcare staff who want to gain a deeper insight into creative thoughtfulness, and develop leadership skills to organise activity sessions in hospitals and care homes. It’s assessed through the use of a reflective journal and tutor observation of leading an activity.

KiB Introduction to Creative Thoughtfulness Attendance Certificate

This is an ‘awareness’ course offering insight into how to use creative thoughtfulness to make a difference to the lives of older people. There’s no assessment.

KiB Accredited Learning Programme (ALP)

Suitable for care staff and non-clinical staff as well as medical teams.

This bespoke accredited award can be tailored to fit your CPD needs and the learning time available.  It’s designed to improve morale, motivation and energy of healthcare staff by showing how creative thoughtfulness can enhance the daily care of older people. At the end of the course, learners complete a short, reflective log to assess their understanding of these concepts and allow them to build a toolkit of ideas that may be useful in their own environment.

Longer courses:

KiB Level 1 Award: Creative Thoughtfulness in the Care of Others

Guided learning hours: 22

KiB Level 2 Award: Creative Thoughtfulness in the Care of Others

Guided learning hours: 20

Both these awards provide learners with a deep understanding of the knowledge and skills required to apply creative thoughtfulness to all areas of healthcare; and develop their ‘soft skills’, including caring, consideration and respect.

KiB can also support health and social care providers through our imaginative volunteering projects. Across the country, we organise intergenerational programmes so that students can use their talents to light up the day for older people in hospitals, care homes and in the community. Everyone benefits from these sessions: the young feel valued; the old feel valuable when they get the chance to tell their stories and pass on their experience. Healthcare staff feel uplifted, energised and more connected to the people they’re caring for.

Jill Fraser

Contact Name

To discuss organising a group training session, please contact Jill Fraser.

Phone icon07831 136152