KiB and COVID-19

Older people feel more alone and isolated than ever before now that care homes and most hospitals have cancelled visits. The crisis hasn’t stopped KiB: our singers are spreading cheer at a safe distance – on doorsteps, through windows, and in the streets.

To help us fund this important work, please click the donate/get involved button below.

Kissing it Better

Icon: Education providers


Develop a strong CSR profile and grow a team of confident communicators with bespoke programmes from Kissing it Better. Working with us will build your team’s confidence and communication skills, and enhance staff sensitivity – not just towards clients, but also towards each other. Our courses cover:

  • Communication and confidence building
  • Empathy, dignity and respect
  • Understanding of the challenges of old age



KiB courses were developed in partnership with Skills for Health and are accredited and regulated by SFJ Awards.

All courses are based on the KiB ethos of ‘creative thoughtfulness in the care of others’, and designed to show how simple ideas can make an immediate and lasting difference to the lives of the most vulnerable people in society, particularly older people. Creative thoughtfulness enhances wellbeing by encouraging conversation, companionship and creativity.

We offer:

  • three regulated one-day courses (Levels 1- 3)
  • an accredited learning programme (ALP) that can be tailored to suit the teaching and learning time available. This course is ideal for CPD
  • two longer regulated courses (Levels 1 &2)
  • a one-day ‘awareness’ course that has no assessment
Kissing it Better in action


Day courses

KiB Level 1 Award: Introduction to using Creative Thoughtfulness in the Care of Others.

KiB Level 2 Award: Using Creative Thoughtfulness in the Care of Others

Guided learning hours: 7

Both these one-day courses are assessed through a reflective journal. Topics covered include:

  • The importance of dignity and respect
  • Understanding the role of volunteers in healthcare environments
  • Communication
  • Using activities to engage, empower and entertain

KiB Level 3 Award: Leading Activities to Promote Creative Thoughtfulness

Guided learning hours: 7

This intense one-day course is for learners who have demonstrated their understanding of the concept of creative thoughtfulness, and are keen to develop the leadership skills necessary to organise activity sessions in hospitals and care homes. This award is assessed through the use of a reflective journal and tutor observation.

KiB Introduction to Creative Thoughtfulness Attendance Certificate

This is an ‘awareness’ course offering insight into how to use creative thoughtfulness to make a difference to the lives of older people. There’s no assessment.

KiB Accredited Learning Programme (ALP)

This accredited learning programme can be tailored to fit the teaching and learning time available. It shows learners how creative thoughtfulness can be applied to every area of healthcare. The ALP works as an enrichment course, and also as an introduction to the challenges of caring for older people. At the end of the course, learners complete a short, reflective log to assess their understanding of the concepts covered.

KiB Train the Trainer ALP

This ALP is for education providers who would like to become an SFJA approved centre. Guided learning hours depend on the awards providers choose to deliver. If all SfJ criteria are met, the course will be approximately 7 hours, or one full day’s training.

Longer courses

KiB Level 1 Award: Creative Thoughtfulness in the Care of Others

Guided learning hours: 22

KiB Level 2 Award: Creative Thoughtfulness in the Care of Others

Guided learning hours: 20

Both these awards provide learners with a deep understanding of the knowledge and skills required to apply creative thoughtfulness to all areas of healthcare; and develop their ‘soft skills’, including caring, consideration and respect.


Jill Fraser

Contact Name

To discuss organising a group training session, please contact Jill Fraser.

Phone icon07831 136152